Frequently Asked Questions
Learn more about Moto Incorporated
A gear and apparel company for families that grip it and rip it.
Gear kits and most apparel items are Made to Order. That means when you place your order production begins in 2-3 business days. Total production time for apparel is approximately 7-10 business days and for gear kits it is 3 weeks.
Once your order is placed the process of fulfillment begins, orders placed after 5pm PST will begin the following day. Fulfillment is 5-7 days depending on the items in your order. Once fulfillment is complete delivery times vary depending on your selected delivery method. Total time from fulfillment to delivery may take up to 14 days.
Fulfillment is the process of creating your individual order utilizing the latest direct to garment print technology. Direct to garment allows us to deliver the highest quality style, color and design at an affordable price.
Returns not accepted for custom order items
Customers may reach us on Live Chat, email firstname.lastname@example.org and social media direct messaging. Should you prefer a phone call you may provide us with your phone number and we will contact you directly.